The Natsepa Resort And Conference Center - Ambon

I had an amazing stay in this hotel near the beach that provided transportation and had spacious rooms. The cleanliness was excellent, and the hotel facilities were great. the staff was very friendly and helpful, and the breakfast buffet had a good variety of food.

Couldn't find any faults at all.

Location, architecture, atmosphere

Staff didn't know what to do, check in was done by 4 different people, orders from the kitchen didn't arrive, breakfast was poor, garbage left on the corridor by hotelguests was not removed for a whole day etc.

the breath taking view i've got from my room, the swim pool, the lobby, the access to the beach

poor selection for breakfast buffet, the wall in the bathroom a bit broken, i wonder how since it consider as new hotel.

This hotel is situated in a peaceful garden by the sea, providing a serene and relaxing atmosphere. The location outside the city allows for a quiet and tranquil stay. The rooms are big and spacious, with a nice view of the sea and swimming pool. The staff is friendly and always ready to assist. The food at the restaurant is excellent, with a variety of options for everyone's taste. The hotel also offers great amenities such as a swimming pool, beach access, and free Wi-Fi in public areas.

I would highly recommend this hotel to families looking for a luxurious and comfortable stay.

Located by a beautiful beach, there are plenty of local food options to try nearby. the serene atmosphere is perfect for relaxation, surrounded by a lush, tropical garden. the hotel has excellent service and amenities, including a well-maintained pool.

Some areas appear dated and require maintenance.

Celebrated Easter with family in a calm and peaceful environment. Enjoyed the swimming pools and the delicious breakfast buffet with a variety of dishes to choose from. The hotel offers shuttle services and motorbike rentals to explore the area.

The rooms could use some improvement as they look dated and the air conditioning is not very efficient. The staff is friendly but sometimes lacks attention to detail and personalization for guests.

I had a fantastic stay at Natsepa Resort and Conference Center. The location, right on the beach, was fine. My room was spacious and comfortable, with a private balcony that offered amazing views of the sea. The breakfast at the hotel was excellent, with a wide variety of delicious options to choose from. The swimming pool was great, although it did get a bit crowded on weekends. The staff were friendly and went out of their way to assist me throughout my stay. I particularly appreciated their help in arranging transportation and their willingness to accommodate any request. It was a relaxing and enjoyable experience at Natsepa Resort and Conference Center.

Well-designed building. Direct access to semi-private pool. Good restaurant with reasonable prices. Nice location by the beach

Couldn't fault.

Great sea view from every balcony and the hotel has a beautiful swimming pool with plenty of loungers. the included fruits and water in the car on the way from the airport was a nice touch.

The location of the hotel is quite remote and there wasn't much else to do nearby. the maintenance of the rooms could have been better, with some wear and tear and a malfunctioning light switch.